How we support your D365 F&O implementation

For your D365 F&O implementation

IT|Fandango

Privacy Policy

This Privacy Policy explains how IT Fandango Ltd collects, uses, and stores your personal data when you use The Learning Hub.

1. Who we are

We are IT Fandango Ltd, a company registered in England and Wales. We provide The Learning Hub, a subscription-based training platform and sandbox environment for Microsoft Dynamics 365 F&O.

2. What we collect

We collect the following personal data when you register:

  • Name
  • Email address
  • Billing address

We also receive limited technical data from the sandbox environment, including login times and basic usage records. This data is used for service maintenance and fraud prevention, not for behavioural tracking.

We do not collect sensitive personal data, and we do not track user behaviour via cookies or analytics tools.

3. How we use your data

We use your data to:

  • Manage your subscription and access to the Learning Hub
  • Process payments via Stripe
  • Maintain platform security and technical performance
  • Respond to support requests
  • Perform limited aggregate analysis for internal service improvement

We do not sell or share your data with any third parties for marketing purposes.

4. Legal basis for processing

We process your personal data under the following lawful grounds:

  • Contractual necessity – to deliver the services you subscribe to
  • Legitimate interests – to manage access, security, and service quality
  • Legal obligations – to comply with tax, billing, and regulatory requirements

5. Where your data is stored

Your data is stored in the UK. Data entered into the sandbox environment may be stored in Microsoft Azure data centres, which may be located outside the UK depending on system configuration.

6. Third-party processors

We use the following third-party services to process your data:

  • Stripe – for payment processing
  • Active Campaign – to manage subscriptions and support

All third parties are under contractual obligation to comply with data protection law.

7. Data retention

We retain your account and usage data after cancellation to support audit, compliance, and service improvement. You may request deletion at any time.

8. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing in certain cases
  • Withdraw consent where applicable
  • File a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: info@itfandango.com

9. Changes to this policy

We may update this Privacy Policy to reflect changes to our services or legal obligations. Updates will be published on this page.

This Privacy Policy was last updated on 01/05/2025.